Privacy Policy
Jinggo Janggo
Effective Date: 5th of March 2025
Your privacy is important to us at Jinggo Janggo. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, make inquiries, or book our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of data to improve our services and provide a seamless experience. The information we collect includes:
a. Personal Data
- Full Name
- Email Address
- Contact Number
- Payment and Billing Information
- Passport or ID details (for trip documentation)
- Emergency Contact Information
b. Non-Personal Data
- Device and browser type
- IP Address
- Browsing behavior on our website
- Interaction with advertisements or promotions
2. How We Collect Information
We collect personal and non-personal information through various channels, including:
- Online booking forms
- Direct email or phone inquiries
- Customer service interactions
- Social media engagement
- Website analytics and tracking tools like Salesforce, HubSpot, Google Analytics, and other tracking technologies.
3. Use of Collected Information
The information we collect is used to:
- Process bookings and payments securely
- Provide customer support and respond to inquiries
- Send booking confirmations and updates
- Enhance our customer experience and tailor our services
- Comply with legal and regulatory requirements
4. Sharing and Disclosure Information
We do not sell or trade your personal data. However, we may share information with:
- Payment processors to facilitate secure transactions
- Government authorities when required by law or regulations
- Travel service providers for coordination of your trip
- Third-party analytics and customer support tools to improve our services
5. Data Protection and Security
We implement strict security protocols to protect your data from unauthorized access, modification, or disclosure. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have control over your personal information. You can:
- Request access to the data we hold about you
- Update or correct any inaccurate information
- Request deletion of your personal data (subject to legal requirements)
- Opt out of marketing communications at any time
To exercise these rights, contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies to optimize user experience and analyze website traffic. You can modify your browser settings to disable cookies, but certain site features may not function as intended.
8. Third Party Links and External Websites
Our website may contain links to third-party websites. Third-party service providers assisting in website analytics and customer service like Salesforce, HubSpot, Google Analytics, and other tracking technologies.
9. Changes to This Privacy and Policies
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any updates will be posted on our website, and we encourage you to review the policy regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to reach out:
Jinggo Janggo
Phone: +62 823-2254-4754
Email: [email protected]
Address: 88 X, Jalan Pengubengan Kauh, Desa/Kelurahan Kerobokan Kelod, Kec. Kuta Utara, Kab. Badung, Provinsi Bali, Kode Pos: 80361
By engaging with our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Jinggo Janggo for your adventures.